StaqOn vs WhatsApp Business

What WhatsApp Business actually allows

• One number, one primary device, up to 4 linked devices. Linked devices have no roles or permissions — anyone signed in sees and can reply to everything, with no separation of who’s responsible for what.
• No real shared inbox. There’s no chat assignment, no “this conversation belongs to this person,” and no internal notes. Two staff can answer the same customer with different, conflicting answers, because neither can see what the other already said without scrolling the same thread.
• Linked devices disconnect if the phone goes offline for more than 14 days — your team’s access depends on one physical phone staying connected.
• Broadcast lists cap at 256 contacts, and only reach people who already have your number saved in their own phone’s address book.
• No handler concept. There’s no way to say “this client’s conversation belongs to this team member” — it’s just one shared thread everyone can see.

None of this is a flaw exactly — WhatsApp Business was built for a shopkeeper or solo operator talking to customers from their own phone, not for a team managing many ongoing relationships at once.

How StaqOn handles the same problem

• Every partner gets their own channel, with a named handler — not one shared number everyone dips into.
• No linked-device fragility. Access is account-based, not tied to one phone staying online.
• Internal notes and clear ownership — your team can see who owns which relationship and leave context for each other, instead of guessing from a shared thread.
• Broadcast to every partner at once, with no 256-contact cap and no address-book dependency — delivered into each partner’s own private channel.
• Partners don’t need WhatsApp or your phone number at all — they join with a link.

Side-by-side

Last checked: 10 October 2026

When WhatsApp Business is still the right call

If you’re a solo operator or a very small team where one person genuinely owns all customer conversations, WhatsApp Business is simple and most customers already have it installed. StaqOn isn’t trying to replace that for a one-person shop.

Where StaqOn fits better is the moment more than one person needs to be accountable for different relationships, or you want a record that doesn’t live or die with one phone.

Straight answers

Compare StaqOn to: