Support

Support

Need help with StaqOn? We’re here.

Frequently asked questions

How do I get started?

Create a free account, then create or join a workspace. Teams and channels are free forever, and full workspaces are free during our pilot — no credit card needed.

How do I reset my password or regain access?

StaqOn uses passwordless sign-in with a 6-digit MPIN plus an email one-time password, so there’s no password to reset. If you’re locked out, use “Forgot MPIN” on the sign-in page to verify your email via OTP and set a new MPIN.

How do I report a bug?

Email us at support@staqon.one with a description of what happened, what you expected, and (if possible) a screenshot. This helps us track it down faster.

How do I request deletion of my data?

See our Data Deletion page for how to request deletion of your account and personal data.